| Account Registration/Profile |
| How do I add a user to my account? |
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Select Employer/Recruiter/Account/Manage Users and then select “Add User”. An account may have a maximum of 10 users.
(back to top of page) | | How do I attach our company’s logo? |
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Log in to your account through Employer/Recruiter, utilizing your username and password. Go to your Account Profile. Select the “Browse” button and attach the logo from your computer. Logos must be in .jpeg or .gif format.
(back to top of page) | | How do I change the password and/or username on my account? |
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Use your existing username and password to log on to your account through Employer/Recruiter. Select Account. Enter your new username and password. Be sure to select “Update My Information” at the bottom of the page to record your changes.
(back to top of page) | | How do I delete a user from my account? |
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Select Employer/Recruiter/Account/Manage Users. Select the “Delete” button adjacent to the name of the user you would like to delete.
(back to top of page) | | How do I edit the Account Profile? |
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Your account information may be edited at any time. Log on to your account through Employer/Recruiter and select “Account”. Edit the desired information. Be sure to select “Update My Information” at the bottom of the page to record the changes.
(back to top of page) | | What if I forget my password? |
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Select “Forgot Password?” on the Employer/Recruiter log in screen. Submit the email address that is associated with your account. Your will receive an email from Careers In Tax. Follow the link and correctly answer your secret question. You can then enter your account profile and create a new password.
(back to top of page) | | What information is available through Employer/Recruiter Statistics? |
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The statistics feature allows you to keep track of the activity on your account by category. Resume Search Statistics allow you to view individual user activity on a monthly basis, categorized by number of resume searches, resumes viewed and E-contact totals. Job Posting Statistics reflect the position title and identification number, date posted, how many applicants have viewed the postings, how many applications have been submitted through Careers In Tax, and how many postings remain on the account. This information can be sorted by month.
(back to top of page) | | What information is available through Employer/Recruiter Statistics? |
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The statistics feature allows you to keep track of the activity on your account by category. Resume Search Statistics allow you to view individual user activity on a monthly basis, categorized by number of resume searches, resumes viewed and E-contact totals. Job Posting Statistics reflect the position title and identification number, date posted, how many applicants have viewed the postings, how many applications have been submitted through Careers In Tax, and how many postings remain on the account. This information can be sorted by month.
(back to top of page) | | What is an Auto Response Letter to Applicants? |
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It is a customized response from your company via email to all applicants applying to your job posting. It can be used to thank the applicant for applying, etc. The email is sent for you from Careers In Tax. The content of the Auto Response Letter can be customized for each job posting, and can be included or omitted on each individual posting by selecting or unselecting the check box on the Post a Job page.
(back to top of page) | | Why does the logo look too big/small on my profile? |
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If you have a job posted on Careers In Tax, the best way to see how your information and logo will appear to site users is to perform a Job Search. Go to the Careers In Tax home page and select “Search Job Postings”. Enter your company name in the box labeled Company Name and then select “Search” at the bottom of the page. On the results page, select “View Job Posting”. If your logo appears too big or too small, edit the size of the .jpeg or .gif logo on your computer, and then log back in to your Employer/Recruiter account, select “Browse” next to Company Logo, and enter the link to your adjusted size logo. Be sure to select “Update My Information” at the bottom of the screen to save your changes.
(back to top of page) | | Resume Alerts |
| How do I create a Resume Alert? |
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Select Employer Recruiter/Account/Resume Alerts and select “Create Resume Alert” and enter the requested information.
(back to top of page) | | How many Resume Alerts may I have on my account? |
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You may create up to ten alerts.
(back to top of page) | | What is a Resume Alert? |
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A Resume Alert is an automated feature that allows you to select the qualifications you are seeking in a Tax Job Seeker, and then be notified by Careers In Tax when a resume that matches your requirements is submitted on the Web site.
(back to top of page) | | E-contact Tax Job Seekers |
| How does E-contact Tax Job Seekers work? |
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Perform a Resume Search. The results of the search will appear in list format. Select the checkbox beside each entry that you’d like to E-contact. Click on the Save button. At the top of the page, select the link click here to get started. From the pulldown box next to Folder, select the title you gave your search. You may further edit the number of recipients in the folder, if needed. Enter the content of the email in the designated box, complete the purchase information and select “Complete Purchase”.
(back to top of page) | | May a candidate be included in an E-contact mailing without viewing their resume first? |
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Yes. That is one of the economic advantages of E-contact Job Seekers. A search may result in an extensive number of candidates, or time constraints may prohibit contacting each candidate. E-contact Job Seekers allows you to contact selected candidates and present your job opportunity, without viewing their resume and having it count toward your monthly total.
(back to top of page) | | May I customize the list of recipients on E-contact Tax Job Seekers? |
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Yes. Select the “Edit Folder” button on the Purchase E-contact Service page. You may use the delete button to remove entries from the list.
(back to top of page) | | What is E-contact Tax Job Seekers? |
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E-contact Tax Job Seekers is a time- and money-saving feature which allows you to present your job opportunity, via email, to selected candidates in your Resume Search results. You prepare the content of the email, and Careers In Tax will do the rest. Your email will be sent within 48 hours.
(back to top of page) | | Resume Search |
| How do I contact a “Confidential” Tax Job Seeker? |
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Select the “Confidential Contact” button. If your job is currently listed with Careers In Tax, select the job posting number from the drop down box. If you are conducting a resume search for a position that is not advertised on Careers In Tax, simply enter the job details in the text box. Enter the contact information for the person the Confidential Contact should speak to or email . Select the “Send” button. The Confidential Tax Job Seeker will receive the email via Careers In Tax, and will have the choice of responding to your contact.
(back to top of page) | | How do I create a new Search folder? |
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Go to Employer/Recruiter/Resume Search/View Saved Searches & Alerts. Type in the name of the new folder and select the “Create New Folder” button. After you conduct a resume search, select the name of the folder in which you’d like to save the results. Select the checkbox next to the entries you’d like to save, and select the “Save” button.
(back to top of page) | | How do I save a resume? |
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When viewing a Resume/Profile, select the folder you’d like to use and then select “Save Resume” button at the bottom of the screen.
(back to top of page) | | How do I save the results of a search? |
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Check the box next to the entries you’d like to save, or the “Select All” box at the bottom of the page if you’d like to save all the entries. Then select the “Save” button at the top of the results list.
(back to top of page) | | How do I search for a resume? |
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Select Employer Recruiter/Resume Search/Search Resumes, and complete the requested information.
(back to top of page) | | How do I view the results of a saved search? |
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Go to Employer/Recruiter/Resume Search/View Saved Searches & Alerts. The titles of your search folders will be listed with a view button to the right. Select the “View” button to see the saved search results.
(back to top of page) | | How many resume views/prints or downloads are remaining on my account? |
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Select Employer Recruiter/Resume Search/Resume Search Statistics. The Resumes Viewed in Detail total can be seen for each account user, and can be viewed by month for the previous 12-month period. Resume views/prints or downloads are limited to 300 per 30 day period.
(back to top of page) | | How many resumes have I viewed? |
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You can keep track of your usage, as well as other users on your account, by selecting Employer Recruiter/Resume Search/Resume Search Statistics.
(back to top of page) | | How many Saved Searches may I have? |
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You may create up to ten Resume Search Folders.
(back to top of page) | | Why can’t I open resumes from my Resume Search? |
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You must purchase the service to be able to view Tax Job Seeker Resumes and profiles. Go to Employer/Recruiter/Account/Pricing Information. Click the link Search Resumes to purchase this service.
(back to top of page) | | Why is an entry on the results of my Resume Search listed as “confidential”? |
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Some Tax Job Seekers may need to keep their search for a new opportunity private, and Careers In Tax accommodates this situation. Their qualifications can appear in search results, but their personal contact and identification information is hidden.
(back to top of page) | | Job Posting |
| Can I run a previously deactivated or expired posting? |
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Yes. Select Employer Recruiter/Job Posting/View Active Expired Jobs. All active or expired job postings on your account for the previous 12 month period will be listed. To make changes to the original posting, select the “Edit” button. To run the posting without any changes, select the “Reactivate” button. These will be considered new postings and will be charged to your account.
(back to top of page) | | Can I stop my job posting before 60 days? |
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Yes. Select Employer Recruiter/Job Posting/View Active Expired Jobs. The screen will list your active and expired job postings. Select the “Deactivate” button for the posting you’d like to stop.
Careers In Tax will save the posting for 1 year from the original date of posting. Should you wish to reactivate this posting after the initial 60 day period has expired, it will be considered a new posting and will be charged to your account.
(back to top of page) | | Does the job posting begin on the day I submit it? |
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Careers in Tax gives you the option of choosing the date the posting will begin. Postings begin at 12:01 am CST on the selected date and end at 12:00 midnight CST on the sixtieth day.
(back to top of page) | | How do I attach a company logo to the job posting? |
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If you already have a logo associated with your account, the link will appear on the job posting page. If not, or it you’d like to show a different logo, select the “Browse” button and attach the logo from your computer. Logos must be in JPEG or GIF format.
(back to top of page) | | How do I post a job? |
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Select Employer Recruiter/Job Posting/Post Jobs and complete the requested information. Select the “Save Posting” button to complete.
(back to top of page) | | How long does Careers In Tax keep my expired or deactivated job postings? |
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We save your postings for one year from the original posting date.
(back to top of page) | | How long will the job posting run? |
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Job postings run for 60 days. If you would like Careers In Tax to notify you one week prior to the sixtieth day, make that selection at the end of the job posting form.
(back to top of page) | | How many Job Postings remain on my account? |
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Select Employer Recruiter/Job Posting/Job Statistics. You can view activity on your job postings as well as the number of postings and Spotlight postings remaining on your account.
(back to top of page) | | Is my account charged when I reactivate a job posting? |
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Yes, if the initial 60 day period has passed from the time the posting originally became effective. In this instance, reactivating a job posting is considered a new posting and is deducted from your pre-paid job posting account. If you do not have a pre-paid job posting account, you will be charged separately for each individual reactivated job posting.
(back to top of page) | | What do the Job Posting Statistics mean? |
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The Job Posting Statistics show the number of times that position has been viewed by Tax Job Seekers, and the number of applications that have been submitted on the position through Careers In Tax. The statistics page also gives a count of remaining job postings and spotlight postings available on your account.
(back to top of page) | | What is the Questions for Candidates area in the Job Posting section? |
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You may include three questions that each candidate is asked to answer when they submit their application for your job opening. The questions are usually unique to each position and can be used to further evaluate and screen candidates prior to interviewing.
(back to top of page) | | Tax Consulting Firms and Staffing Firms Search |
| Do I have to be registered with Careers In Tax to search for a Tax Consulting Firm or a Staffing Firm? |
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No. Our registry of Tax Consulting Firms and Staffing Firms is a service we offer to any users of our website.
(back to top of page) | | How do I save a Tax Consulting Firm or Staffing Firm? |
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You must be logged in to your Employer/Recruiter account to be able to save firms. To save individual Firms, check the box to the left of the firm’s name on the search results page. If you would like to save all the firms that appear in your search results, check the Select All box at the bottom of the screen.
(back to top of page) | | How do I search for a Tax Consulting Firm or Staffing Firm? |
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There are two ways to do this. If you are logged in to your Employer/Recruiter account, you can enter through the Employer/Recruiter area. The advantage to entering this way is it allows you to save Notes about a specific Tax Consulting Firm or Staffing Firm. You can also access Tax Consulting Firms or Staffing Firms through the Careers In Tax home page, and then select Tax Consulting Firm Search or Staffing Firm Search. Your search results will appear in a list format and can be viewed in brief or detailed presentation. You can sort the firms by Firm Name, City or State.
(back to top of page) | | How do I view my saved Tax Consulting Firms or Staffing Firms? |
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Go to Employer/Recruiter/Tax Consulting (or Staffing) Firm Search/View Saved Tax Consulting (or Staffing) Firms. Your previously saved firms will appear in a list format which can be sorted by Firm Name, City or State. Select the View Firm button for the firm you would like to see.
(back to top of page) | | Why do I need notes on my saved Tax Consulting Firms or Staffing Firms? |
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The Note feature is provided as a convenience for site users. It can be used to record any reminders about the firm, due diligence findings, etc. Keep in mind that the note feature is only available if you are logged in to your Employer/Recruiter account.
(back to top of page) | | Organizational Development |
| Is there a fee for the Organizational Development products? |
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Yes. The prices vary depending on the product or combination of products selected, and the choice of interpretation results. Select the products of interest and complete the form at the bottom of the screen to receive additional product information and pricing.
(back to top of page) | | What is Organizational Development? |
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It is a selection of tools designed to strengthen your company and your employees. Some of the tools utilize computer generated assessments with personalized results based on the individual’s answers. Others are related to group and team dynamics and utilize coaching and consulting methodology.
(back to top of page) | | Miscellaneous |
| How can I contact Careers In Tax? |
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You can reach us via e-mail at
customerservice@careersintax.com or 1(866) 967-5829.
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